We were doing a sales demo at a shop and heard a mechanic recall his experience using launch.
Was on a ~2003 Mercedes diagnosing an airbag code, the launch told him he had to replace the airbag module ($600), so he ordered the part for the next morning. The next morning he came in and the Mercedes DAS system had been returned from being used at one of the other shops. Before installing the airbag he scanned and DAS told him that it was only the clockspring !
Boy was the owner mad. Then when he called the dealer to return the part they only offered him $300!!! Lost $300 because of faulty information on the launch !
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