Paul answers & returns phone calls

I hear this from our repeat customers often.
They say, “at least you always call back!”
We get a lot of calls, we always try to help.
Yesterday was a typical day. It actually started Wednesday afternoon with a call from Doug Schuck.
Doug has a great restoration shop called Cars, Remember When? It used to be Mitchell Motors.
He finally got a Rolls Royce in and wanted to use the new Omitec tool for Bentley and RR that he got from us.
They wanted a little help, I said, “See you in the morning!”
First thing in the morning my phone goes off, it’s Jimmy Ramos from Automotive Imports.

He say’s their VW-Audi ODIS laptop is acting up and they cannot find the fuel tank Purge valve test or the fuel tank vent test after the most recent update on the Land Rover Jaguar PC.
I stopped by early AM and we got connected to the 04 Land Rover and scanned, then went to recommendations and BAM! There they where, the POS passed the purge valve test, failed the 1st tank venting test. LRJ software showed an expected value of 27MA and no load on the running pump valve display, we repeated and this time it showed but never met the expectations. NICE!
Jimmy handed me the old CF-28 Toughbook to look at, it will not boot completely anymore.
I got to Doug’s place, connected to the Rolls Royce car and pulled 4 DTC’s using the Hand Held Device.
We concluded that the Bentley parts guy did not correctly order the Hand Held Tester and a Bentley setup disc, we only got the tool.
So I have that on order for Doug.
When that arrives I will go back down and complete the setup as well as meet a 2004 Bentley to hook up with an OFFLINE version of the newest Bentley ODIS factory software for demonstration purposes.
Next I went to Taylor Automotive and visited with Steve and Jon. Jon asked if I could help with his wife’s TDI.
He say’s after 3000 RPM there is very little power
I will bring the VCDS system over to demonstrate on that car. I will also have the VW-Audi Factory software to hook up to that as well, let’s see what Guided Fault Finding will show!

SUMMARY:
When you consider your next diagnostic tool or system, buy it from someone that can help! Or call me, I will help.
Paul Callanan, Postmaster@AutoDiagCart.com
720-291-7724

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